Refund Policy for Ovdss
Last updated: 01 December 2023
Thank you for choosing OVDSS for your digital solutions needs. We strive to provide excellent services in SEO, software development, website design and development, and monthly subscriptions. Our Refund Policy is designed to ensure a satisfying customer experience while maintaining transparency and fairness. Please read the following policy carefully.
Software Development
- Refund eligibility: Refunds for software development projects will be considered within the initial development phase, which is typically the first 20% of the project timeline.
- If the client is dissatisfied with the progress or quality during this phase, a refund request can be submitted.
- Once the initial development phase is complete, refunds will not be granted, but revisions and modifications may be considered based on the project contract.
- Software Development refunds will be processed within 2-5 business days after approval.
Website Design and Development
- Refund eligibility: Refunds for website design and development services will be considered within the initial design and wireframing phase, which is typically the first 20% of the project timeline.
- If the client is dissatisfied with the design concepts or wireframes, a refund request can be submitted.
- Once the initial design phase is complete, refunds will not be granted, but revisions and modifications may be considered based on the project contract.
- Website Design and Development refunds will be processed within 3-6 business days after approval.
SEO Service
- Refund eligibility: Refunds for SEO services will be considered within the first 2-5 business days of service initiation.
- To be eligible for a refund, the client must provide evidence that the agreed-upon SEO strategies were not implemented or did not yield measurable results.
- Refunds will not be provided for services already rendered or if there is a breach of the agreed-upon terms and conditions.
Monthly Subscription
- Refund eligibility: Refunds for monthly subscription services will be considered within the first 30 days of the subscription period.
- To be eligible for a refund, the client must cancel the subscription within the first 30 days and provide a valid reason for the cancellation.
- Refunds will not be provided for subscription periods that have already elapsed or if there is a breach of the agreed-upon terms and conditions.
General Terms
- All refund requests must be submitted in writing to contact us.
- OVDSS reserves the right to decline a refund request if it believes the client is in violation of the terms of service.
- Refunds will be processed within 2-5 business days after approval.
By using our services, you agree to abide by this Refund Policy. OVDSS may update or modify this policy without prior notice, so we encourage you to review it periodically.
If you have any questions or concerns regarding this Refund Policy, please contact us at contact us.
Thank you for choosing OVDSS. We appreciate your trust in our services.